CivicRisk Mutual Achieves MVM Re-Accreditation

We are thrilled to announce that CivicRisk Mutual has successfully been awarded the Mutual Value Measurement (MVM) Re-Accreditation. This recognition reflects the mutual’s dedication to delivering meaningful and sustainable value to its members and the broader community. The MVM Accreditation Experts Panel advised the achievement on October 15, 2024.

The MVM Framework, developed by the Business Councils of Co-operatives and Mutuals (BCCM) and Monash University, helps mutuals demonstrate and communicate their unique value across six core fundamentals:

• Commerciality.
• Shaping markets.
• Member relationships.
• Community relationships.
• Ecosystem and reciprocity.
• Mutual mindset.

Built on a strong foundation of transparency, accountability, collaboration and continuous improvement, we have steadily worked towards re-accreditation. We are one of the first mutuals to complete this milestone, highlighting a commitment to high standards and delivering value. We proudly received the Certificate of MVM Accreditation at the BCCM Leaders’ Summit in Perth on 23 October.

Our joint achievement underscores CivicRisk Mutual’s dedication to excellence and driving impact for our members. By continuously striving for improvement and valuing the principles of mutuals, we aim to create a lasting impact and build a cooperative future for our community.

As we celebrate this achievement, we invite our members to continue supporting us on this journey of distinction. With your ongoing trust and collaboration, we are confident that we can achieve even greater milestones together in the years ahead.

At CivicRisk Mutual, our value lies in not just meeting standards but also setting them. Here’s to another year of accomplishment and making a real difference for our members. We look forward to working towards achieving the highest level of service and innovation for our members and communities.

Let’s keep growing and achieving together!